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Emergency Phone

Get here technical information about the Thunder 

our solution for emergency communication.

ASME A17.1/B44-19: Safety Code For Elevators

ASME A17.1-2019 and CSA B44-19, are code who intended to provide safety of life and limb and promote public welfare.

Implementation of the 2019 safety code for elevators is underway. All of our products comply with the new updated emergency communication requirements to ensure communication with any stranded passengers, including those who are hearing and visually impaired. This code covers the design, installation and maintenance of elevators. Today, everyone needs these options to meet the standards.

This code requires video monitoring in elevator cabs so that authorized personnel can answer calls and communicate with passengers with hearing or speech impairments. An LCD screen displaying a messaging conversation and the ability to respond from the car shall be provided. The communication network shall have battery backup for 4 hours of talk time.

Lets see what the code requires

Simple Installation

The system has been designed to provide hardware easy to install and configure. No need to have special network knowledge, everything has been thought to give the full installation to every elevator mechanic.  


Simple Maintenance

If any component is going wrong, the system will quickly detect it and a real-time alert is going to be sent to your team and displayed on the right indicators. Then the installer just has to go to the supervisor LCD screen to see the diagnostic fault active on the system and follow the steps proposed to resolve the problem. 

Simple Code Compliance

The system is easy to design, no need to get quotes for each building. Go to our shop and buy exactly what you need for your building right away. 

Advantages of Thunder

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How The System Work

Keep it simple at every step 

  1. A passenger places an emergency call by pressing the help pushbutton (emergency phone button).

  2. At this this a connection is made between all Thunder products.

  3. Through the existing emergency phone system, a call is placed to the on-site attendant or extern monitoring station.

  4. At the same time, a connection is made.

  5. The monitoring station answers the phone and begins a verbal conversation with the passenger.

  6. If passenger is present and has not responded verbally, the monitoring station can, first try with the camera a visual confirmation of a presence and after try to communicate with them by posting messages on the Thunder screen.

  7. If the passenger does not respond, the monitoring station can visually confirm there is a passenger in the car, and that it was not an accidental button press.

  8. If there is still no response, with the visual confirmation of a passenger present or not, the monitoring station can dispatch appropriate emergency needs and/or cut the connection.

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Call Support

1 (418) 476-4802

The support is very important for us. Call our specialist for more informations and questions. 

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